WEBINAR: Thursday, October 8, 2020 at 12:00pm – 1:00pm ET
Automation Insights:
Why is Leadership in Your Automation Program so Important?
SUMMARY:
Who is the right person to lead our Automation Program?
FortyOak’s unique position in the market positions us to discuss resource needs and strategy with our clients, and this is by far the #1 question we get asked on a daily basis. We’re inviting you to join Anthony Giardina of FortyOak (previously KPMG’s RPA Program Leader), Max Cheprasov (CAO Dentsu Aegis Network), Joel Arnold (Sr. Director, Intelligent Automation – Travelers), and Jeff Machols (VP, Head of Continuous Improvement Center – Voya Financial) as we discuss what it takes to effectively lead an Automation program.
Presented in conjunction with
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Meet Our Panelists:
Max Cheprasov
Dentsu Aegis Network
Chief Automation Officer
As Chief Automation Officer at Dentsu Aegis Network, Max Cheprasov leads the Automation CoE on a mission to “Elevate Human Potential” through integration of AI and Automation into business operations and client solutions. As detailed in Business Chief, the CoE envisions, develops and deploys highly effective and innovative intelligent automation solutions and AI-powered virtual assistants (using ML, NLP, IPA, RPA, OCR), augmenting employee experience, enhancing customer service, and boosting efficiency and effectiveness across the business in ways that wasn’t possible before. Dentsu Aegis Network, with its 65,000+ employees, is a global media and digital marketing communications company focused on innovating the way brands are built. The CoE harmonizes Operational Excellence with AI and Automation to create the never-before cognitive solutions and digital exoskeleton for the enterprise. Max has 25 years of experience within the Digital Economy, specializing in operational excellence, digital transformation, and AI-powered solutions. Max is an industry thought leader, speaker, and adviser to Founders, VCs, and top analyst firms. He also mentors rising stars and Women in STEM. And, he is a member of IAB’s Artificial Intelligence Committee.
Joel Arnold
Travelers
Senior Director, Intelligent Automation
Joel Arnold is responsible for Claim Automation software delivery at Travelers. Joel brings over 15 years of technology and operations experience from both the Financial Services and Insurance industries; serving previously at TD Bank and Unum. With a tenured background in Business Process Management (BPM) software delivery, he brings a wealth of automation knowledge and a strong focus on immersive business partnerships and has been recognized by organizations like the Artificial Intelligence & Intelligent Automation Network. Joel’s organization has deployed Digital Workers to automate: the application of credits to claim files, the upload & extraction of policy documentation, the creation of legal correspondence and contact with claimants.
Jeff Machols
Voya Financial
VP, Head of Continuous Improvement Center
Jeff Machols is Vice President of Continuous Improvement and Automation Center for Voya Financial. He is responsible for Continuous Improvement, process optimization, Agile methodology and Intelligent Process Automation. The accomplishments of the Center under Jeff’s leadership were recently detailed in Forbes. Prior to his current role, Jeff held multiple Information Technology leadership positions at Voya, ING and CitiStreet.
He holds a bachelor’s degree in Computer Science from Rochester Institute of Technology and an MBA from the University of North Florida.
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